Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Lumina Accounting Solutions website and services ("Services"). By accessing our website or using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.

2. Definitions

In these Terms:

• "We," "us," and "our" refer to Lumina Accounting Solutions
• "You" and "your" refer to the user or client of our website or Services
• "Parties" refers to both you and us collectively
• "Website" refers to luminaaccounting.com and any associated domains
• "Services" refers to accounting, tax planning, and financial advisory services offered by us

3. Services

We provide accounting, tax planning, and financial advisory services to businesses and individuals in South Africa. The specific services to be provided will be detailed in a separate engagement letter or agreement between you and us.

We reserve the right to refuse service to anyone for any reason at any time.

4. Service Fees and Payment

Our fees for Services are outlined on our website or will be provided in a separate engagement letter or agreement. Payment terms will also be specified in that document.

All fees are quoted in South African Rand (ZAR) and are subject to change with notice. We reserve the right to modify our pricing structure at any time.

5. Your Responsibilities

When using our Services, you agree to:

• Provide accurate, complete, and up-to-date information
• Maintain the confidentiality of any account credentials
• Promptly notify us of any unauthorized use of your account
• Comply with all applicable laws and regulations
• Cooperate with reasonable requests for information
• Pay all fees when due

6. Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of Lumina Accounting Solutions and is protected by South African and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, in no event shall Lumina Accounting Solutions, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims shall not exceed the amount paid by you to us for the Services in the preceding twelve (12) months.

8. Indemnification

You agree to defend, indemnify, and hold harmless Lumina Accounting Solutions, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your relationship with us, you may simply discontinue using the Services or notify us according to the terms of your engagement letter or agreement.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Cape Town, South Africa.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by updating the "Last Updated" date at the top of these Terms.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Lumina Accounting Solutions
44 Loop Street, Cape Town, 8001, South Africa
Email: [email protected]
Phone: +27 (0) 21 525 6398